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Shipping & Receiving Supervisor in Geneva, IL at OSI Group

Date Posted: 1/30/2018

Job Snapshot

Job Description


Responsible for the day-to-day overall coordination of the S&R activities and performance in his/her assigned area that includes financial performance, people safety, and development. Lead and manage a shift of 6 employees, including participating in the hiring process, employee on-boarding, performance management, and corrective action. They support other groups on site and within OSI to ensure that their area and people are fully aligned with the organization. Also shares responsibility for creating and maintaining a workplace culture that engages and motives associates at all levels.  Assure that all aspects of job performance are geared for Food Safety and Quality that meets and exceeds regulatory, industry, customer and BRC standards.


  • Plan and manage the day to day allocation of resources (equipment, people, materials and systems) in order to efficiently, safely and cost effectively achieve performance targets as agreed with Production Management
    • Ensure that a high quality of products, services, housekeeping and hygiene standards are maintained and improved in the area.
    • Prioritize, request, and ensure Maintenance & Repairs are completed to maximize efficiency.
    • Review daily maintenance effectiveness with his/her team members including Maintenance to identify opportunities for improvement.
    • Coach employees in their development of knowledge and skills, providing timely feedback, guidance, and training to help them reach goals.
    • Ensure focused improvement tools are effectively utilized in all problem solving situations to address root causes of failures and support continuous improvement initiatives.
    • Facilitate seamless handoffs and communicate key information to peers, team members and Production Management
  • Understand internal and external regulations, procedures & policies and apply them fairly and consistently in accordance with established SOP’s.
  • Manage relationships with internal/external customers, suppliers, colleagues and support services to ensure achievement of targets
  • Safety / Environmental: Ensure a safe work environment is maintained at all times. Responsible for having safe work instructions available for all positions. Processes are run in accordance with SOP's, SSOP's and other documentation. All employees have the required level of safety training, all equipment and installations are well maintained with safety guards & devices and associates are using the appropriate PPE. To assure activities being performed having an environmental impact are communicated and accomplished according to the environmental management
  • Quality: Ensure quality objectives are met including regular adherence to Good Manufacturing Practices (GMP’s), performance of sanitation audits, food safety checks (HACCP), and product quality checks conducted according to
  •  On-Cor policies. Actively participate in prevention and correction of quality-related errors.
  • Champion key Continuous Excellence initiatives.

Job Requirements


  • Bachelor’s degree (Engineering, Business Management, Food Science, or Organizational Leadership/ Supervision) preferred.

  • Bilingual (English/Spanish) preferred

  • Work mandatory overtime as required

  • Flexibility to switch shifts as required


  • 2 or more years in food manufacturing with production floor experience

  • Experience in food processing, packaging, Quality, Supply Chain, and knowledge of GMP’s.

  • Minimum 1 year of experience in Continuous Improvement environment (Lean manufacturing or TPM preferred)


  • Excellent communication skills (oral, written and listening). Ability to adjust communication style to multiple audiences, facilitate group coaching, information sharing, facilitate groups in conflict.

  • Excellent people skills – maintain a positive attitude and ability to motivate people, specifically mentoring and coaching individuals in identifying short- and long-term development needs and providing appropriate support.

  •  Adaptable – ability to adjust approach to match varied task requirements, adjust behavior to others’ styles, change priorities to meet changing demands, adjust quickly to new responsibilities and tasks.

  • Ability to manage multiple priorities at one time

  • Effective organizational skills

  • Strong mechanical aptitude and troubleshooting skills are necessary

  • High energy level and excellent follow-up skills

  • Strong computer skills – Microsoft Office


  • Results Focus – Needs to set ambitious objectives and motivate the shift to achieve them.

  • Lead People – Needs to communicate what has to be done to gain the understanding and commitment of the people to achieve the objectives.

  • Practice What You Preach – Able to be a role model for his/her team and needs to act consistently according to the OSI principles and values.

  • Proactive Cooperation – Needs to work collaboratively with others demonstrating commitment to achieve group objectives.

  • Initiative – Acts in a proactive way – takes action; anticipates future opportunities and acts upon them.